Texas Outfits is a website that provides leather jackets for its users worldwide. We have clients all around the world, and we give them free international delivery on all orders as a thank you for using our website. There are no restrictions on our ability to provide free shipping, and we ship free of charge on all orders, worldwide, regardless of price or order volume.

How long does it take for your package to be delivered?

We make every effort to provide you with the best services possible. Therefore, we make the greatest products for you exactly the way you desire. Additionally, the shipping time varies based on the product modification you made. We typically send the package for the products you ordered within 10 to 15 working days.

Aside from this, you will undoubtedly need to pay $30 if you want expedite shipping your order will be delivered to you in 7 to 9 working days. Monday to Saturday are our working days. Additionally, take note that your order will be included in the list of orders placed the next day if you place it after 1 pm.

How are you going to monitor your product?

We give the consumer the tracking ID or number that the courier firm gives us when we ship your product. You can simply find out where your product is and receive updates by searching for it.
We want you to contact the courier firm as soon as you receive that tracking ID or number. Simply get in touch with the courier provider if you have any trouble tracking or if you notice that your order has been put on hold for any reason.

if you are not home when the delivery boy from the courier service arrives at your destination. Please let him know that you won’t be available on time. We sincerely ask that you follow the instructions and contact the courier service business after obtaining the tracking ID or number to prevent any trouble.

Which courier service provider do we use?

We use the courier services of reputable international businesses like FedEx, DHL, and USPS. We take extreme care when creating your product, so we don’t want anyone to ruin it in any way. For this reason, we hire reputable businesses from throughout the world to deliver your package to your door with precision.
We don’t use the APO, FPO, or PO box services to deliver your package in order to minimize any inconvenience and due to security concerns.

What happens if the package is incorrect or damaged?

We constantly strive to provide our clients worldwide with the highest caliber and most precise packages. In the rare event that you receive a shipment that is incorrect or damaged, however, you can follow our return, refund, and exchange policy to have it swapped or return it if you would prefer. We provide a 30-day return, refund  policy. Please contact our customer service department as soon as possible within the allotted 30-day period if you would like to take advantage of that. Because once this time limit has passed, we won’t be able to address any of your issues.

However, if you intend to exploit the policy’s benefits, please read it first and take note of some basic rules, such as the fact that you cannot wash the goods, take off the tag, alter it, or mistreat it. Your product will not be exchanged, returned, or reimbursed if you have taken any of the aforementioned actions.

What causes the shipments to be delayed?

We constantly aim to ship your item before the specified delivery window. in order for you to experience the added delight of getting your package ahead of schedule. However, you may experience a delay in the delivery of your package if certain problems arise, such as those mentioned below.

  • Your package will arrive late if there is a natural calamity, such as an earthquake, flood, a strong storm, or anything else.
  • Your package may arrive late if the courier service has any operating problems.
  • Your delivery will be delayed if there are any public holidays, such as Easter, Christmas, or another occasion.
  • It will undoubtedly become late if you make any changes.
  • There will be a delay if you fill out the form with incorrect information or the incorrect address.
  • Because you are aware that we never sacrifice quality, we will create a brand-new package for you if the quality check department rejects yours, which is extremely rare.
  • In the event that your package is placed on customs hold, it will be delayed.

What fundamental considerations should you make while placing the order?

There are a few really basic principles that you should really remember while placing an online order.

  • To avoid any inconvenience, you should double-check the information you enter when placing your order before clicking the next button.
  • If you would want to alter the address after we have shipped the product, we are sorry, but we are unable to do so.
  • Please be aware that clients in remote areas are responsible for paying additional fees. The shipping fee there is about $30.

Taxes and duties on imported goods:

For imported goods, different nations charge varying amounts of taxes and levies. Although Texas Outfits offers free shipping to all of our esteemed clients worldwide, we are not responsible for paying any import taxes associated with the goods you have shipped. Delivery Duty Unpaid, or DDU, is the basis for delivery of all of our orders. Which state that the customer is entitled to pay any extra charges on the product like import duties and customs charges.

All of our customers in the United States benefit from the fact that they are exempt from paying any taxes or tariffs. Additionally, for all of the clients who reside in duty-free nations. Yes, there are some nations that do not impose duties or taxes on goods that are imported. Therefore, all of the local consumers are fortunate to enjoy free shipping and only need to pay the product’s price.
Please review the list of import taxes in your country before placing your order to avoid any inconvenience.
Our customer service department can also assist you if you are having trouble locating the specific import duties for your area.